Upon acceptance to the program, participating agencies receive a Transit Voucher Use Quarterly Report template that is to be completed and emailed to UWNBC within 5 business days of the end of the month after each quarter’s end (March 31, June 30, September 30, December 31) to report on voucher usage. This allows UWNBC to collate the reporting from each agency to develop important usage data on a monthly, quarterly, and annual basis. The collective data is used to create the report UWNBC provides to the partner Cities.
The report includes specific information about each voucher given out. Agencies must track the dates the vouchers are issued to individuals as well as indicate the reason it’s being issued (area of need) and the age group of the receiver (demographic).
This is a requirement of participation in the TAP. If an agency fails to report, they may be removed from the TAP and will be ineligible to receive tickets for the remainder of the current year. They may apply for subsequent years’ TAP, but their reporting record will be considered.
Missing or Late Reports
Agencies may be removed from the TAP if they fail to report to UWNBC per the agreed upon requirements.
UWNBC will endeavour to send reminders to participating agencies 1-week before the reporting deadline and on the day of the reporting deadline.
UWNBC will send notifications to the participating agencies who have not reported by the deadline to signal if they do not report immediately, they may be removed from the program.
At the end of each quarter, agencies must return any unused vouchers to UWNBC via mail. If an agency does not provide the unused vouchers, subsequent allotments may be withheld until they do so.
The City of PG informs UWNBC how many tickets will be allocated each quarter of the year. The UWNBC team works together to distribute the transit vouchers fairly amongst all participating agencies and will consider historical program participation if applicable.